Service Desk/Maintenance Coordinator

Overview

Service Desk / Maintenance Coordinator – SouthendFull-time | Office based – Permanent | Growing Property Company£26,500 upwards depending on experience.The Role

As a Coordinator, you will be shown how to act as the first point of contact for customers, handling day-to-day maintenance requirements with professionalism and care. You’ll be responsible for ensuring smooth communication between clients, trades and subcontractors, while keeping everything organised and on track.Key Responsibilities

Communicating with clientsCoordinating diaries, planning repairs and servicesLiaising with subcontractors to arrange worksHandling inbound telephone enquiries in a professional mannerLogging calls and updating information on the database systemKeeping clients updated throughout the processAbout You

Previous experience in a helpdesk, service desk, or telephone-based customer service role is idealExperience of dealing with customers over the phoneAdministration skills and computer literacyConfident relationship builder with excellent communication skillsProfessional telephone mannerOwn transport required due to the office location or on the 23A Southend bus routeWorking Pattern

Full-time role, office based. Includes one Saturday per month (1–3pm), with a Friday afternoon off when this is worked.Apply or Enquiries

To apply, please contact Claire on 01268 971950 / 07930 381354 or email your CV to claire.murrell@adore-recruitment.co.uk. Please do not apply through ..... full job details .....