Service Desk - VIP

Level 3 Deskside Support Engineer London Based 5 days on site 30K to 40K A leading global professional services firm in London is seeking a Senior Level 3 Deskside Engineer to act as the primary technical point of contact for their executive leadership and high-profile consultancy teams. This isn''t just a support role-it''s a position for a technical lead who can balance deep infrastructure knowledge with "white-glove" service.As a Level 3 Deskside Engineer you will carry out the following responsibilitiesDeliver high-priority, discrete technical care for senior leadership and executives.Lead complex escalations and Root Cause Analysis (RCA) to permanently resolve systemic issues.Manage endpoint health via Intune, SCCM, or JAMF while using PowerShell/Python to automate workflows.Act as the lead for OS migrations, security patching, and hardware standardization projectsThe successful candidate should have the following core competencies / skills 5+ years in high-level Deskside or Field Engineering.Proficiency in Intune, SCCM, or JAMF.Practical experience with PowerShell or Python.VIP Support: Proven "white-glove" service for senior leadership.Strong command of Win 10/11, macOS, and M365.Experience with Active Directory, Azure AD, or Okta.You will be joining a well-established, high-performing IT team within a premium consultancy environment that values technical excellence and career progression.London Based 5 days onsite 30K to 40K If you are ready to take the next step in ..... full job details .....