Service Desk Manager

IT Service Desk Team Leader

An organisation is seeking an experienced IT Service Desk Team Leader to oversee a high-performing support function.

This role is focused on driving service performance, improving first-time resolution, and ensuring a reliable, customer-focused IT front door.

?? Key Responsibilities

• Lead and develop a team of -10-15 Service Desk Analysts in a 247 environment
• Oversee ..... full job details .....