https://jobs.co.uk/job/service-desk-manager-ofgem-g7-government-digital-data--964af5a1-700c-42ae-99ac-cd24430e4ffe RSS feed for Service Desk Manager - OFGEM - G7 at Government Digital & Data. en-gb Thu, 01 Oct 2026 23:01:36 GMT https://jobs.co.uk/job/service-desk-manager-ofgem-g7-government-digital-data--964af5a1-700c-42ae-99ac-cd24430e4ffe https://jobs.co.uk/job/service-desk-manager-ofgem-g7-government-digital-data--964af5a1-700c-42ae-99ac-cd24430e4ffe Thu, 01 Oct 2026 11:54:00 GMT Location: London | Salary: 52397.00-52397.00 Annual | Type: Permanent | Location London About the job Job summary Across government, effective IT service management is critical to delivering reliable, secure and user-focused digital services. A high-performing service desk ensures that colleagues can work productively, systems remain available, and technical issues are resolved quickly and effectively. As organisations continue to adopt modern, hybrid working models, strong operational leadership and service excellence are essential. Ofgem plays a vital role in the UK''s energy system, protecting consumers and enabling a more secure, fair and sustainable energy future. Ensuring the resilience and performance of our internal IT services is key to supporting our people and delivering on this mission. Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are strengthening our IT service management capability to support a modern digital organisation. This includes improving service performance, enhancing user experience, and integrating IT and estates support to create seamless services across our offices and technology platforms. As a Service Desk Manager, you will lead the delivery of first... Permanent