https://jobs.co.uk/job/service-desk-manager-hays-technology--26ce01bd-7d76-4e81-82b4-b0f6a3ccffc5 RSS feed for Service Desk Manager at Hays Technology. en-gb Wed, 24 Jun 2026 17:11:06 GMT https://jobs.co.uk/job/service-desk-manager-hays-technology--26ce01bd-7d76-4e81-82b4-b0f6a3ccffc5 https://jobs.co.uk/job/service-desk-manager-hays-technology--26ce01bd-7d76-4e81-82b4-b0f6a3ccffc5 Wed, 24 Jun 2026 11:52:12 GMT Location: Manchester | Salary: 52000.00-52000.00 Annual | Type: Permanent | Your new company A forward-thinking organisation based in Ashton-under-Lyne is seeking an experienced Service Desk Manager to lead and develop their IT support function. This is an excellent opportunity to join a values-driven business that prioritises service excellence and continuous improvement.Your new role As Service Desk Manager, you will be responsible for overseeing the delivery of high-quality IT support services across the organisation. You will lead a team of service desk analysts, ensuring efficient resolution of incidents and requests while driving service improvements and maintaining strong stakeholder relationships.What you''ll need to succeed Proven experience in a Service Desk Manager or IT Support leadership roleStrong knowledge of IT service management principles (ITIL desirable)Demonstrated ability to manage and develop high-performing teamsExcellent stakeholder management and communication skillsA proactive approach to service improvement and problem-solvingDriving Licence and ability to travel to another site in Greater Manchester as requiredWhat you''ll get in return Competitive salary of 52,022 - 57,187 per annum 5,052 car allowanceHybrid working (2-3 days a... Permanent