https://jobs.co.uk/job/service-desk-manager-hays-technology--0566643f-f6b0-414c-8636-5aa66680f0bd RSS feed for Service Desk Manager at Hays Technology. en-gb Thu, 25 Jun 2026 10:40:06 GMT https://jobs.co.uk/job/service-desk-manager-hays-technology--0566643f-f6b0-414c-8636-5aa66680f0bd https://jobs.co.uk/job/service-desk-manager-hays-technology--0566643f-f6b0-414c-8636-5aa66680f0bd Tue, 23 Jun 2026 23:00:00 GMT Location: Ashton-under-Lyne | Salary: £52000 - £62000/annum £52,000-£62,000+Benefits | Type: Permanent | Your new company A forward-thinking organisation based in Ashton-under-Lyne is seeking an experienced Service Desk Manager to lead and develop their IT support function. This is an excellent opportunity to join a values-driven business that prioritises service excellence and continuous improvement. Your new role As Service Desk Manager, you will be responsible for overseeing the delivery of high-quality IT support services across the organisation. You will lead a team of service desk analysts, ensuring efficient resolution of incidents and requests while driving service improvements and maintaining strong stakeholder relationships. What you''ll need to succeed Proven experience in a Service Desk Manager or IT Support leadership role Strong knowledge of IT service management principles (ITIL desirable) Demonstrated ability to manage and develop high-performing teams Excellent stakeholder management and communication skills A proactive approach to service improvement and problem-solving Driving Licence and ability to travel to another site in Greater Manchester as required What you''ll get in return Competitive salary of -52,022 - -57,187 per annum -5,052 c... Permanent