https://jobs.co.uk/job/service-desk-engineer-reed--262e6a30-87b3-44a3-83d8-d3cc8523ee33 RSS feed for Service Desk Engineer at Reed. en-gb Tue, 20 Oct 2026 16:47:10 GMT https://jobs.co.uk/job/service-desk-engineer-reed--262e6a30-87b3-44a3-83d8-d3cc8523ee33 https://jobs.co.uk/job/service-desk-engineer-reed--262e6a30-87b3-44a3-83d8-d3cc8523ee33 Sat, 17 Oct 2026 11:52:25 GMT Location: Manchester | Salary: 30000.00-30000.00 Annual | Type: Permanent | Service Desk Engineer Manchester/Hybrid, 3 days in the office £30,000 to £35,400 Two Service Desk Engineers are required to join a highly regarded public sector organisation with an established and supportive IT team in Manchester. This is a great opportunity for someone who enjoys being hands-on with technology and working directly with people. It''s not a telephone-only Service Desk role. You''ll provide a combination of deskside, walk-up and remote support, helping users at all levels, including senior stakeholders. Key Responsibilities: Providing hands-on desktop and remote IT support Supporting Windows 10/11, Microsoft 365, Teams and MFA Building, configuring and troubleshooting laptops and other hardware Supporting video conferencing and collaboration technology Resolving incidents and service requests in line with agreed SLAs Delivering a professional and friendly service to users Contributing ideas to improve processes and the overall customer experience Experience required: You''ll have previous experience within Service Desk, Desktop Support or EUC, with genuine hands-on and face-to-face support experience. Just as importantly, you''ll be brilliant with people. We''re loo... Permanent