https://jobs.co.uk/job/service-desk-engineer-rebel-recruitment-limited--4a94c188-ea04-41d6-b2ec-e4a4f6f8f6bb RSS feed for Service Desk Engineer at Rebel Recruitment Limited. en-gb Thu, 20 Aug 2026 14:25:40 GMT https://jobs.co.uk/job/service-desk-engineer-rebel-recruitment-limited--4a94c188-ea04-41d6-b2ec-e4a4f6f8f6bb https://jobs.co.uk/job/service-desk-engineer-rebel-recruitment-limited--4a94c188-ea04-41d6-b2ec-e4a4f6f8f6bb Thu, 20 Aug 2026 11:52:35 GMT Location: Nottingham | Salary: 28000.00-28000.00 Annual | Type: Permanent | Role: Service Desk Engineer Location: Nottingham Working Arrangement: Full-time office-based for the first month, then hybrid 3 days in the office and 2 days from home Salary: Up to £28,000 Are you someone who enjoys being the person people come to when their technology isn t working? Do you have a good understanding of Windows and Microsoft 365, enjoy troubleshooting problems and take pride in providing good customer service? If so, this could be a great opportunity to join an established IT team as a Service Desk Engineer. You ll be the first point of contact for IT issues and requests across the business, helping users over the phone, by email and face-to-face. You ll deal with a variety of day-to-day technical queries, from password resets and account management through to hardware, software and application issues. You ll log and manage tickets accurately, making sure issues are documented properly and dealt with within agreed SLAs. Where something is more complex, you ll know when to investigate further and when to escalate it to another member of the IT team. The role will also involve helping with new hardware and software setups, device onboarding and monitoring automat... Permanent