https://jobs.co.uk/job/service-desk-engineer-including-desktop-services-reed-technology--12f3886a-302c-41ef-8e9c-2d8d03dd348b RSS feed for Service Desk Engineer (including Desktop Services) at Reed Technology. en-gb Thu, 01 Oct 2026 22:07:30 GMT https://jobs.co.uk/job/service-desk-engineer-including-desktop-services-reed-technology--12f3886a-302c-41ef-8e9c-2d8d03dd348b https://jobs.co.uk/job/service-desk-engineer-including-desktop-services-reed-technology--12f3886a-302c-41ef-8e9c-2d8d03dd348b Wed, 30 Sep 2026 23:00:00 GMT Location: Manchester | Salary: £30000 - £35400/annum | Type: Permanent | Service Desk Engineer (including Desktop Services) Manchester/Hybrid, 3 days in the office -30,000 to -35,400 Two Service Desk Engineers are required to join a highly regarded public sector organisation with an established and supportive IT team in Manchester. This is a great opportunity for someone who enjoys being hands-on with technology and working directly with people. It''s not a telephone-only Service Desk role. You''ll provide a combination of deskside, walk-up and remote support, helping users at all levels, including senior stakeholders. Key Responsibilities: Providing hands-on desktop and remote IT support Supporting Windows 10/11, Microsoft 365, Teams and MFA Building, configuring and troubleshooting laptops and other hardware Supporting video conferencing and collaboration technology Resolving incidents and service requests in line with agreed SLAs Delivering a professional and friendly service to users Contributing ideas to improve processes and the overall customer experience Experience required: You''ll have previous experience within Service Desk, Desktop Support or EUC, with genuine hands-on and face-to-face support experience. Just as importantly, y... Permanent