Service Desk Engineer

Service Desk Engineer Basingstoke (Hybrid) Full Time £33,000-£36,000 per annumOur client, a growing Microsoft Solutions Partner, is expanding their Managed Services team and looking to recruit a Service Desk Engineer in Basingstoke, Hampshire.This role focuses on delivering high-quality 1st and 2nd line support across Microsoft 365, Entra ID, Intune, and Azure environments, supporting modern workplace solutions for a range of customers.What s In It For You Competitive salary packageFlexible and relaxed working environmentOpportunities to develop skills and gain qualifications within the Microsoft Cloud arena5% Company pension contributionGroup Life Assurance and Group Income ProtectionHybrid working: approximately 50% office-based in Basingstoke, with the remainder remote (plus occasional travel to customer sites around 2 days per month) Required Skills and Experience Minimum 2 years experience in an IT support or service desk environment, or a strong technical background supported by relevant educationExperience supporting Windows and macOS endpoint operating systemsWorking knowledge of Microsoft Entra ID and Microsoft Intune in a production environmentExperience supporting Microsoft 365, including: Exchange OnlineTeamsSharePoint OnlineUser and group managementPractical experience using PowerShell for administration or automationBasic knowledge of Azure IaaS (Virtual Machines, networking, VPNs)Strong understanding of Microsoft Office applications (Word, Excel, ..... full job details .....