Service Desk Engineer - Contract - 6 months - Financial Services

Location: London - Full time in the office Duration: 6 months IR35: Inside (via Umbrella) Rate: £175/day Job Description Essential experience Supporting internal applications and software. Identify solutions and implement fixes adhering to ITIL standards. Escalate to, and work closely with support vendors and other internal teams to ensure escalated incidents and problems and resolved in a timely manner Install, configure and manage user accounts and system access Investigate trends to apply a methodical approach to identify root cause and suggest solutions Transfer knowledge to colleagues within the team Experience Required Experience working with Windows Operating System (end user and server), Microsoft Office 365 applications and Exchange Administration. Experience using Active Directory for user and computer administration. Experience with VIP users Experience working with application packaging and deployment via SCCM and Intune Proven experience working within IT Service Delivery. Strong analytical and problem-solving skills Ability to work effectively in a team environment. For immediate consideration please apply online and contact Dominik Bart at Franklin ..... full job details .....