https://jobs.co.uk/job/service-desk-controller-adecco--a877bf60-4ba7-4c6a-bd30-28fd609ddc8d RSS feed for Service Desk Controller at Adecco. en-gb Tue, 28 Jul 2026 17:45:19 GMT https://jobs.co.uk/job/service-desk-controller-adecco--a877bf60-4ba7-4c6a-bd30-28fd609ddc8d https://jobs.co.uk/job/service-desk-controller-adecco--a877bf60-4ba7-4c6a-bd30-28fd609ddc8d Mon, 27 Jul 2026 23:00:00 GMT Location: Witham | Salary: £32000/annum | Type: Permanent | Service Desk Controller Location: Witham Contract Type: Permanent Are you ready to take your career to the next level? Join our dynamic team as a Service Desk Controller. We are on the lookout for an enthusiastic individual who thrives in a fast-paced environment and is passionate about providing exceptional service. What You''ll Do: As a Service Desk Controller, you will play a crucial role in ensuring our service desk runs smoothly and efficiently. Your responsibilities will include: Managing Service Requests: Oversee incoming service requests, ensuring timely and accurate responses. Troubleshooting & Support: Provide first-line support for technical issues and escalate when necessary, ensuring minimal disruption to operations. Communication: Liaise with various departments to facilitate smooth operations and foster a collaborative environment. Documentation: Maintain accurate records of service requests and resolutions to enhance our service delivery. Process Improvement: Identify opportunities for enhancing service desk processes and procedures. Who You Are: We''re looking for someone who brings a mix of skills and attributes that will help ... Permanent