https://jobs.co.uk/job/service-desk-consultant-cap-resourcing--6e5837fb-0a1c-4abb-9daf-b0e84c2237ef RSS feed for Service Desk Consultant at Cap Resourcing. en-gb Fri, 21 Aug 2026 17:52:14 GMT https://jobs.co.uk/job/service-desk-consultant-cap-resourcing--6e5837fb-0a1c-4abb-9daf-b0e84c2237ef https://jobs.co.uk/job/service-desk-consultant-cap-resourcing--6e5837fb-0a1c-4abb-9daf-b0e84c2237ef Fri, 21 Aug 2026 11:52:37 GMT Location: Bristol | Salary: 40000.00-40000.00 Annual | Type: Permanent | Service Desk Consultant 2nd Line (Infrastructure) Locations: Newcastle upon Tyne, Bristol, or Glasgow (Hybrid / Flexible Working Available) Salary: Up to £40,000 per annum (DOE) + Bonus CAP Resourcing is proud to partner with a multi-award-winning, Microsoft-designated Managed IT Services Provider to recruit an experienced 2nd Line Service Desk Consultant. Operating across key UK hubs including Newcastle upon Tyne, Bristol, and Glasgow, our client holds an elite workplace culture, an industry leading Net Promoter Score, and an Employee Ownership scheme that rewards high performers directly in the business''s long-term success. The Role As a 2nd Line Service Desk Consultant, you will act as a key technical escalation point for 1st Line Engineers, Apprentices, and junior team members. You will take ownership of investigating, troubleshooting, and resolving complex technical incidents across both traditional on-premises infrastructure and modern cloud environments. Experience Required Strong hands-on background in on-premises servers, networking (routing, switching), and cloud/hybrid infrastructure. Deep experience with Microsoft 365, Exchange, and Virtualisation te... Permanent