https://jobs.co.uk/job/service-desk-and-support-manager-viqu-it--fabfb0b0-74b2-4860-b190-b719e4d21a6e RSS feed for Service Desk and Support Manager at VIQU IT. en-gb Wed, 09 Sep 2026 17:24:53 GMT https://jobs.co.uk/job/service-desk-and-support-manager-viqu-it--fabfb0b0-74b2-4860-b190-b719e4d21a6e https://jobs.co.uk/job/service-desk-and-support-manager-viqu-it--fabfb0b0-74b2-4860-b190-b719e4d21a6e Wed, 09 Sep 2026 11:54:22 GMT Location: Great Wakering | Salary: 70000.00-70000.00 Annual | Type: Permanent | Service Desk and Support ManagerLondon Hybrid (4 DPW for 6 months, then 3 DPW in office)Salary starts at £70,000Benefits include: 28 days'' holiday, a 10% pension up to a cap, breakfast and lunch when working in the office and a comprehensive suite of company benefits.VIQU has partnered with a leading financial services organisation who are seeking a Service Desk and Support Manager to lead and develop its internal IT Support function. This is a key leadership focused on transforming an established, technically capable Service Desk, improving how the team operates and creating a more structured, data-led service. The Service Desk and Support Manager will focus on people development, performance, resource planning and continual improvement, using service data to identify trends, reduce escalations and drive opportunities for automation and process optimisation. This is not a hands-on ticket resolution role; they need a technically credible leader who can challenge, mentor and get the best out of an experienced support team. The role might also require occasional travel to European offices.Key Responsibilities of the Service Desk and Support Manager: Lead, mentor, coach and develop t... Permanent