https://jobs.co.uk/job/service-desk-and-event-management-analyst-la-international-computer-consultants-ltd--165e2563-bd79-4a2b-844a-26efdf876a8e RSS feed for Service Desk and Event Management Analyst at LA International Computer Consultants Ltd. en-gb Fri, 26 Jun 2026 19:03:48 GMT https://jobs.co.uk/job/service-desk-and-event-management-analyst-la-international-computer-consultants-ltd--165e2563-bd79-4a2b-844a-26efdf876a8e https://jobs.co.uk/job/service-desk-and-event-management-analyst-la-international-computer-consultants-ltd--165e2563-bd79-4a2b-844a-26efdf876a8e Fri, 26 Jun 2026 11:51:37 GMT Location: Warrington | Salary: 150.00-150.00 Daily | Type: Contract | Service Desk andamp; Event Management Analyst12 Month contract initially + Extensions Based: Onsite in WarringtonRate - £150 - £175 p/d via UmbrellaWe have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a number of Service Desk andamp; Event Management Analyst''s on a long term program of work. Key Responsibilities:* Act as the first point of contact for IT-related incidents and service requests (phone, email, ticketing system, chat).* Act as 2nd line of support for Desktop and Application issues escalated by 1st line of support* Troubleshoot and resolve issues related to desktops, laptops, mobile devices, applications, printers, and network connectivity.* Provide remote and desk-side support, escalating to Level 3 support teams as required.* Log, track, and prioritize tickets in the ITSM tool, ensuring SLA adherence.* Deliver high-quality, customer-focused communication and technical guidance.* Perform user account administration (Active Directory, O365, VPN, email, etc.).* Document solutions and co... Contract