https://jobs.co.uk/job/service-desk-analyst-viqu-it-recruitment--613cab9b-e888-423e-bbdd-300e31a88746 RSS feed for Service Desk Analyst at VIQU IT Recruitment. en-gb Wed, 26 Aug 2026 03:21:16 GMT https://jobs.co.uk/job/service-desk-analyst-viqu-it-recruitment--613cab9b-e888-423e-bbdd-300e31a88746 https://jobs.co.uk/job/service-desk-analyst-viqu-it-recruitment--613cab9b-e888-423e-bbdd-300e31a88746 Tue, 25 Aug 2026 11:55:57 GMT Location: Liverpool | Salary: 10000-500000 Annual | Type: Permanent | Service Desk Engineer - 3-month contract - Liverpool My Legal customer looking for an experienced individual to join a busy and collaborative IT Service Desk, supporting users across the business and ensuring a first-class support experience. As a Service Desk Engineer, you''ll be the first point of contact for IT support requests, providing timely and effective resolution of a wide range of technical issues. Working as part of a supportive IT team, you''ll manage incidents and service requests from initial contact through to resolution, ensuring users receive a professional and positive experience every time. Key experience required: Experience as a Service desk engineer previously ideally in the legal industry Microsoft 365 administration and support ServiceNow - tickets iManage (preferred) Windows desktop support Active Directory and user administration General hardware, software and peripheral troubleshooting Remote support tools Key responsibilities: Providing 1st and 2nd line technical support to end users via phone, email and remote support. Logging, managing and resolving incidents and service requests through to completion. Troubleshooting hardware, software and Microso... Permanent