Service Desk Analyst

Job title: L1 Service Desk AnalystLocation: NottinghamSalary: £25,000 p/a (pro rata)Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years (pro rata), Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more.Passionate about technology and helping people? As an L1 Service Desk Analyst in Nottingham, where you''ll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish.At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities, and each other. For over 40 years, we''ve helped organisations across the UK unlock the power of technology. Today, we''re one of the UK''s leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We believe in empowering our people to grow, challenge themselves, and achieve their ambitions. When you join us, you''ll be part of a collaborative team where ideas are valued, development is encouraged, and your contribution has a genuine impact.Together, we turn ambition into achievement.Please note that this is a part-time role, working Monday to Friday from 8:00am to 12:00pm.What you ll be doing: Acting as the first point of contact for technical incidents and service requestsLogging, managing and ..... full job details .....