Service Desk Analyst

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK''s most stunning landscapes. We''re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we''re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you''re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Join us and help keep our people connected We''re looking for a talented Service Desk Analyst to join our IT team and provide outstanding technical support across our organisation. As the first point of contact for IT-related issues and service requests, you''ll play a vital role in ensuring colleagues can work efficiently and effectively every day. This is an excellent opportunity for an experienced IT support professional who enjoys solving problems, delivering exceptional customer service, and working within a collaborative technology environment. What you''ll be doing: As a Service Desk Analyst, you''ll provide first-line technical support and help maintain the reliability of our IT services. You''ll work closely with colleagues across the business and wider IT teams to resolve incidents, fulfil ..... full job details .....