Service Desk Analyst

R13 Recruitment are supporting an innovative and growing technology organisation in their search for a Service Desk Analyst to join their client support team.This is an excellent opportunity for someone looking to develop their career within software and technology support, joining a collaborative environment where customer service and problem-solving are at the heart of everything they do. Supporting a specialist software platform, you will play a key role in delivering a high-quality experience to clients while developing valuable technical and client-servicing skills.Full-time, Monday to Friday hours with hybrid working available. Full product training will be provided, making this a fantastic opportunity for someone who is passionate about technology and customer support and wants to build a long-term career within a growing IT business.The CompanyThis forward-thinking technology business develops and delivers specialist software solutions to their clients. With a strong focus on innovation, collaboration and client success, they offer excellent long-term development opportunities within a supportive and people-focused working environment. BenefitsHybrid working opportunities ( flexibility for 4 days from home / 1 day in office )Pension scheme Ongoing training and development Clear career progression opportunities Supportive and collaborative team environment Exposure to cutting-edge technologies and projects The Day to DayProviding first-line remote support to software ..... full job details .....