https://jobs.co.uk/job/service-desk-analyst-pearson-whiffin-recruitment-ltd--bfe6285b-ad31-4713-b392-c249fe3cfe7a RSS feed for Service Desk Analyst at Pearson Whiffin Recruitment Ltd. en-gb Wed, 12 Aug 2026 16:48:28 GMT https://jobs.co.uk/job/service-desk-analyst-pearson-whiffin-recruitment-ltd--bfe6285b-ad31-4713-b392-c249fe3cfe7a https://jobs.co.uk/job/service-desk-analyst-pearson-whiffin-recruitment-ltd--bfe6285b-ad31-4713-b392-c249fe3cfe7a Wed, 12 Aug 2026 11:52:06 GMT Location: Gloucestershire | Salary: 180.00-180.00 Daily | Type: Contract | Service Desk Analyst MacOS / Apple Devices / Cloud Technologies Based onsite in Gloucester - possibility to go permanent We are seeking an experienced and proactive Service Desk Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies, with the opportunity to learn 3D Modelling. Key Responsibilities Provide end-user support and administration for MacOS, Apple laptops, and mobile devices Configure, deploy, and manage Apple hardware across the business Support modern workplace and endpoint management solutions Troubleshoot hardware, software, connectivity, and user-related issues Support device security, patching, compliance, and asset management Deliver excellent customer service and technical support to users at all levels Skills and Experience Required Knowledge of MacOS and Apple ecosystem devices Experience supporting laptops, desktops, and mobile devices in enterprise environments Understanding of networking fundamentals and troubleshooting Experience with MDM tools such as Jamf is advantageous but not essential Knowledge of Microsoft 365 and identity/a... Contract