https://jobs.co.uk/job/service-desk-analyst-pearson-whiffin-recruitment-ltd--13a112b5-5e4d-458e-bbdd-5afc362831d9 RSS feed for Service Desk Analyst at Pearson Whiffin Recruitment Ltd. en-gb Thu, 27 Aug 2026 01:56:30 GMT https://jobs.co.uk/job/service-desk-analyst-pearson-whiffin-recruitment-ltd--13a112b5-5e4d-458e-bbdd-5afc362831d9 https://jobs.co.uk/job/service-desk-analyst-pearson-whiffin-recruitment-ltd--13a112b5-5e4d-458e-bbdd-5afc362831d9 Tue, 25 Aug 2026 11:56:07 GMT Location: Gloucester | Salary: 10000-500000 Annual | Type: Permanent | Service Desk Analyst - MacOS / Apple Devices / Cloud Technologies Based onsite in Gloucester - possibility to go permanent We are seeking an experienced and proactive Service Desk Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies, with the opportunity to learn 3D Modelling. Key Responsibilities Provide end-user support and administration for MacOS, Apple laptops, and mobile devices Configure, deploy, and manage Apple hardware across the business Support modern workplace and endpoint management solutions Troubleshoot hardware, software, connectivity, and user-related issues Support device security, patching, compliance, and asset management Deliver excellent customer service and technical support to users at all levels Skills and Experience Required Knowledge of MacOS and Apple ecosystem devices Experience supporting laptops, desktops, and mobile devices in enterprise environments Understanding of networking fundamentals and troubleshooting Experience with MDM tools such as Jamf is advantageous but not essential Knowledge of M... Permanent