https://jobs.co.uk/job/service-desk-analyst-lucid-support-services-ltd--4b587530-67ea-4b6c-8efd-28a59d77feaf RSS feed for Service Desk Analyst at Lucid Support Services Ltd. en-gb Sat, 13 Jun 2026 16:06:14 GMT https://jobs.co.uk/job/service-desk-analyst-lucid-support-services-ltd--4b587530-67ea-4b6c-8efd-28a59d77feaf https://jobs.co.uk/job/service-desk-analyst-lucid-support-services-ltd--4b587530-67ea-4b6c-8efd-28a59d77feaf Sat, 13 Jun 2026 11:51:35 GMT Location: Sutton | Salary: 10000-500000 Annual | Type: Contract | Service Desk Analyst - Sutton - 3 Month Contract (Inside IR35) We are seeking a dedicated and proactive Service Desk Analyst to join my customer''s team on a 3 month contract in Sutton. Responsibilities Provide first-line technical support to end-users, resolving technical issues via face-to-face support, phone, email, or chat.Assist with the setup, maintenance, and troubleshooting of laptops, desktops, and mobile phones.Conduct user account management using Active Directory and manage permissions in Exchange and Google Workspace.Liaise with team members and other IT departments to escalate and resolve complex IT issues promptly.Deliver a professional, empathetic, and inclusive support experience, ensuring all users feel supported and valued regardless of their technical background.Participate in team meetings and actively contribute to process improvements, knowledge sharing, and new ideas.Set up new user accounts and provide initial IT onboarding and training for new starters.Configure and distribute equipment, including laptops, phones, and peripherals.Troubleshoot software and hardware issues for business-critical applications.Collaborate with colleagues and escalate complex ... Contract