Role:Service Desk Analyst Location:Nottingham Salary: 30,000We''re on the hunt for a driven Service Desk Analyst to join our client''s expanding tech team in Nottingham! This is your chance to step into a key role, providing first-class support and keeping operations running smoothly.What You''ll Do:Be the first point of contact for IT queries - resolving issues efficiently.Troubleshoot and diagnose software/hardware problems.Collaborate with wider IT teams to escalate and resolve complex cases.Track and log incidents - ensuring top-notch customer satisfaction.Why Join?Competitive Salary: 30,000 with performance-driven growth.Career Progression: Opportunities to upskill and advance within the company.Vibrant Culture: Work with a passionate, tech-savvy team in a thriving, modern environment.Location Perks: Central Nottingham office with easy access and great amenities.RequirementsProblem solver with a passion for IT.Strong communicator who thrives in customer-facing roles.Experienced in service desk/support roles (1+ year ideal).Familiar with Windows, Office 365, and ticketing systems.Ready to take the next step? Don''t miss out - apply today and join a company that values your growth and success!In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. ..... full job details .....