https://jobs.co.uk/job/service-desk-analyst-experis--8b499635-2326-4daa-8e62-7a251198dffd RSS feed for Service Desk Analyst at Experis. en-gb Wed, 10 Jun 2026 16:43:11 GMT https://jobs.co.uk/job/service-desk-analyst-experis--8b499635-2326-4daa-8e62-7a251198dffd https://jobs.co.uk/job/service-desk-analyst-experis--8b499635-2326-4daa-8e62-7a251198dffd Tue, 12 May 2026 23:00:00 GMT Location: City of Westminster | Salary: £165 - £170/day | Type: Contract | Service Desk Analyst Location: London (Westminster) - 3 days on-site per week Contract: 3-month initial contract, with potential extension until March 2027 Clearance: SC or eligible Our Client, a reputable government department, is hiring for a Service Desk Analyst to support their busy IT team. This is a fantastic opportunity to contribute to a high-profile environment, providing essential first-line support to a demanding stakeholder group of solicitors and support staff. What you''ll be doing: * Providing first-line support for all client staff via phone, email, remote tools, and in person. * Logging, reviewing, and resolving incidents and service requests using ServiceNow. * Carrying out initial analysis and troubleshooting, escalating issues to desktop support when necessary. * Maintaining accurate documentation and support knowledge bases to improve efficiency. * Ensuring excellent customer service and clear communication with technical and non-technical colleagues. * Supporting the team in a fast-paced environment, adapting to changing priorities. What you''ll bring: * Proven experience in a Service Desk or IT support role, with a strong focus on fi... Contract