https://jobs.co.uk/job/service-desk-analyst-ed-resourcing-ltd--7046e8e8-ed7d-4ae1-82cf-cadd936b9199 RSS feed for Service Desk Analyst at ed Resourcing Ltd. en-gb Mon, 29 Jun 2026 18:00:28 GMT https://jobs.co.uk/job/service-desk-analyst-ed-resourcing-ltd--7046e8e8-ed7d-4ae1-82cf-cadd936b9199 https://jobs.co.uk/job/service-desk-analyst-ed-resourcing-ltd--7046e8e8-ed7d-4ae1-82cf-cadd936b9199 Mon, 29 Jun 2026 14:41:03 GMT Location: York | Salary: £30000 per annum | Type: Full time | IT Support Engineer Location: York  Contract: Full-time We're looking for a proactive and customer-focused IT Support Engineer to join our growing IT team in York. This is an excellent opportunity for someone with first and second-line support experience who enjoys solving technical problems, delivering excellent customer service, and wants to develop their career across infrastructure, cloud technologies and IT operations. You'll play a key role in supporting colleagues across the business, ensuring IT services run smoothly while gaining hands-on experience with projects, system improvements and modern Microsoft technologies. What you'll be doing As an IT Support Engineer, you'll be responsible for providing high-quality technical support across the business, including: User Support & Service Delivery Act as the first point of contact for IT support requests. Log, prioritise and manage incidents through the IT service desk. Troubleshoot hardware, software and user access issues. Deliver an excellent customer experience with every interaction. Systems & Device Support Configure laptops, desktops and mobile devices. Create and manage user accounts and permission... Full time