https://jobs.co.uk/job/service-desk-analyst-ed-resourcing-ltd--00ab95aa-0b8f-4b23-bede-5f3958119764 RSS feed for Service Desk Analyst at ed Resourcing Ltd. en-gb Fri, 02 Oct 2026 15:46:35 GMT https://jobs.co.uk/job/service-desk-analyst-ed-resourcing-ltd--00ab95aa-0b8f-4b23-bede-5f3958119764 https://jobs.co.uk/job/service-desk-analyst-ed-resourcing-ltd--00ab95aa-0b8f-4b23-bede-5f3958119764 Fri, 02 Oct 2026 08:27:06 GMT Location: Hertfordshire | Salary: £30000 - £32000 per annum | Type: Full time | 1st / 2nd Line Engineer £30,000 – £33,000 Welwyn Garden City We’re working with an established and growing business in Hertfordshire who are looking for a 1st / 2nd Line Engineer to join their team. This is a great opportunity for someone who enjoys being hands-on with technology, solving problems and providing a great service to users. You’ll be joining a relatively small team and becoming part of a new division within the business , giving you plenty of opportunity to learn, develop and take on more responsibility over time. The company has a strong track record of investing in both its technology and its people , with a low staff turnover and a supportive team environment. You’ll also get exposure to a broad range of Microsoft technologies and have the opportunity to learn from more senior members of the team. You’ll provide 1st and 2nd line technical support to users, troubleshooting a range of hardware, software and Microsoft 365 issues. Your responsibilities will include: Providing 1st and 2nd line IT support to users Troubleshooting and resolving technical issues Supporting Microsoft 365 applications and services Managing and troubleshooting Windows environme... Full time