Service Desk Analyst

Our client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient 1st Line Service Desk Analyst to join a technical team proving support to a UK wide client base.

Reporting to the IT Manager, duties to include.

• Resolving incoming IT queries remotely via email and phone, or at the office.
• Prioritising and resolving IT concerns and escalating serious ..... full job details .....