Service Desk Administrator - Audio Visual

This Service Desk Administrator is a fantastic opportunity to join a highly respected technical services business where your coordination skills will have a direct impact on customer satisfaction and service delivery. If you enjoy being at the centre of operations, solving problems and keeping everything running smoothly, this role offers the chance to build a rewarding career within a growing specialist sector. What''s in it for youUp to £29,000 salary plus annual bonus potential of around £3,000Private healthcare and company pension schemeJoin an established organisation with nearly five decades of industry expertiseOngoing training and development, including professional certificationsWork closely with major clients in a varied and fast-moving environmentOpportunity to develop specialist technical knowledge within a growing sectorYour responsibilities as Service Desk AdministratorManage and coordinate requests through the management platformLiaise with onsite engineers and technical support teams to ensure prompt issue resolutionSchedule preventative maintenance activities across multiple client locationsMaintain accurate equipment inventories, records and documentationSupport performance reporting through accurate data collection and administrationAct as a key point of contact for customer communications and updatesWhat we''re looking for in a Service Desk AdministratorPrevious experience within service coordination, technical support or similar operational ..... full job details .....