Service Designer

Service DesignerLocation: RemoteRate: £575/day Inside IR35Duration: Initial contract until October (extension likely)Clearance: Active SCOverviewWe''re looking for an experienced Service Designer to join a growing team supporting central government programmes. You''ll be working within a multidisciplinary delivery team on complex, user-centred services, helping to improve the design and delivery of digital services across the portfolio.This is an opportunity to contribute to high-profile government programmes that support critical public services.Key Responsibilities* Design and improve end-to-end user journeys across complex digital services* Work collaboratively with Product Managers, User Researchers, Business Analysts, Developers, and Delivery Managers. Facilitate workshops to understand user needs, pain points, and service improvements* Produce service blueprints, journey maps, process maps, and design artefacts* Apply user-centred design principles to shape service improvements* Support discovery, Alpha, beta, and live delivery phases. Ensure services are designed to meet user needs while aligning with business and operational objectives* Collaborate across multiple teams to identify opportunities for service optimisation and continuous improvementWhat We''re Looking For* Strong experience as a Service Designer within complex digital transformation programmes* Experience working within multidisciplinary Agile teams* Ability to map and improve end-to-end services and ..... full job details .....