Service Designer

Location: Remote with travel to client site monthlyDay Rate: £385p/d - Inside IR35Duration: 2 year contract (6 month work packages)Security Clearance: Active SC or eligible to obtainAbout the RoleWe''re looking for a skilled Service Designer to help shape public services that are user-focused, inclusive, and effective. Working at SFIA Level 4, you''ll be a part of design activities within multidisciplinary teams, using evidence and empathy to improve service experiences. SC clearance sponsorship is available, a good opportunity to step into the security-cleared Public Sector world.Key ResponsibilitiesDesign and improve end-to-end service journeys using user research and design tools.Create service blueprints, journey maps, and prototypes.Facilitate workshops and engage stakeholders across departments.Ensure services meet accessibility and GDS standards.Work independently within a defined framework, contributing to agile delivery.Skills and ExperienceExperience in service design, ideally in the public sector.Strong communication and stakeholder engagement skills.Proficiency with tools like jira, gitlab, or similar.Understanding of user-centred design and agile methodologies.DesirableFamiliarity with GDS standards and service assessments.Experience designing for diverse and vulnerable user groups.Why Join Us?Make a real impact on public services.Enjoy flexible working and a supportive team culture.Access professional development and career growth opportunities.Please do get in ..... full job details .....