https://jobs.co.uk/job/service-designer-pontoon--511e01df-aedc-4383-880e-510f2d195dab RSS feed for Service Designer at Pontoon. en-gb Tue, 16 Jun 2026 16:13:46 GMT https://jobs.co.uk/job/service-designer-pontoon--511e01df-aedc-4383-880e-510f2d195dab https://jobs.co.uk/job/service-designer-pontoon--511e01df-aedc-4383-880e-510f2d195dab Tue, 16 Jun 2026 11:52:29 GMT Location: Chester | Salary: 10000-500000 Annual | Type: Contract | Join Our Team as a Service Designer!Location: Manchester/ChesterContract Length: 6 monthsWorking Pattern: Hybrid working with regular travel to Chester.IR35: Inside Via Umbrella CompanyAre you passionate about creating innovative service experiences that truly resonate with users? Do you thrive in a collaborative environment where your ideas can shine? If you answered ''yes'', we have the perfect opportunity for you!About Us: We are a leading Financial Institution andamp; Insurance provider, dedicated to enhancing our customers'' experiences. Our vibrant team is on the lookout for a dynamic Service Designer to join us in our mission to redefine service delivery.What You''ll Do: As our Service Designer, you''ll play a pivotal role in transforming how our customers interact with our services. You will:Design Innovative Solutions:Collaborate with cross-functional teams to identify user needs and develop intuitive service concepts.User Research:Engage with customers to gather insights, testing ideas and iterating on designs based on feedback.Service Mapping:Create detailed service blueprints and journey maps that clarify the customer experience.Prototyping:Develop prototypes that bring... Contract