Service Designer

Join Our Team as a Service Designer!Location: Manchester/ChesterContract Length: 6 monthsWorking Pattern: Hybrid working with regular travel to Chester.IR35: Inside Via Umbrella CompanyAre you passionate about creating innovative service experiences that truly resonate with users? Do you thrive in a collaborative environment where your ideas can shine? If you answered ''yes'', we have the perfect opportunity for you!About Us: We are a leading Financial Institution andamp; Insurance provider, dedicated to enhancing our customers'' experiences. Our vibrant team is on the lookout for a dynamic Service Designer to join us in our mission to redefine service delivery.What You''ll Do: As our Service Designer, you''ll play a pivotal role in transforming how our customers interact with our services. You will:Design Innovative Solutions:Collaborate with cross-functional teams to identify user needs and develop intuitive service concepts.User Research:Engage with customers to gather insights, testing ideas and iterating on designs based on feedback.Service Mapping:Create detailed service blueprints and journey maps that clarify the customer experience.Prototyping:Develop prototypes that bring your concepts to life, ensuring they are both functional and user-friendly.Collaborate:Work closely with stakeholders to align service designs with business objectives and technology capabilities.What We''re Looking For: We want a creative thinker who can bridge the gap between user needs and ..... full job details .....