Service Designer

About the jobJob summaryDiscover a career in your hands at HMRC. Whether you''re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it''s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.At HMRC, we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who works for us, and we offer a range of flexible working patterns and support to make an exciting career at HMRC accessible to you.Diverse perspectives and experiences are critical to our success, and we encourage applications from all people from all backgrounds with the experience and skills needed to perform this role.Job descriptionHMRC is looking for a Service Designer who is passionate about User Centred Design to support the work of our Policy Lab team. HMRC Policy Lab puts users at the heart of policy design, helping to bridge the gap between policy and digital delivery.HMRC''s services are complex, you need to enjoy tricky problems and thinking about how services and policies will interact. With complex services we have a complex user base - millions of people have to use these services, which means a range of different needs and outcomes.We want people who are curious about who will use a service, ..... full job details .....