Service Designer

Location: Hybrid / The Grange, Saunderton, Princes Risborough OR Beatrice Wright Centre, Bielby, York Hours: 35 hours per week, Monday to Friday We are looking for a highly motivated, people-focused Service Designer to help us create, improve, and expand services that support people with hearing loss. This is a really exciting time to join Hearing Dogs, as we are growing and evolving our services to reach more people in more ways, including expanding our in-person support, developing new digital offers, and testing innovative approaches to service delivery. This is a unique opportunity to shape services that address both the practical and emotional needs of people with hearing loss, including life-changing hearing dog partnerships, something no other charity provides. You will play a key role in evolving and developing services that truly meet people s needs, working closely with people with lived experience, volunteers, and colleagues across the organisation. You ll take ideas from concept through to real-world pilots, learning what works and helping to scale successful services. You will contribute to the design, testing, and improvement of services, using a person-centred approach. This is a hands-on and collaborative role, combining practical delivery with insight-driven design. You will bring experience of service design or user-centred design and will deliver user-centred service designs that are accessible, effective, and grounded in real need. We are looking for ..... full job details .....