Service Designer - Financial Wellbeing

Job title: Service Designer - Financial WellbeingLocation: London - 2 days per week onsiteContract: 6 months - potentially for extensionSalary: Circa - £84k - £86k AnnualHours: 35 hours, full timeAbout this opportunity We''re looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group.You''ll love your craft and enjoy sharing your knowledge with others. Whether that''s advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft.Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work with aim to transform moments of worry into moments of hope to help them back on their feet.This non-aspirational experience context often differs from other parts of financial services and the ideal candidate will have desired experience with health, mental health, behavioural design or similar.If you want to make a difference to the lives of vulnerable customers, why not apply? Find out more about what we''re looking for.Requirements: Strong Service Design experience within complex organisations.Customer Journey ..... full job details .....