Service Designer

Service DesignerLocation: London/Remote (United Kingdom)Duration: 6 months +Candidates must be UK Nationals with at least 5 years UK residency and either hold active SC Clearance or be eligible to obtain SC/BPSS clearance.Our Client is hiring for a reputed client to help shape how the department manages content more effectively. If you enjoy turning complex challenges into clear journeys, practical services, and stakeholder-aligned outcomes, this is a great opportunity to make a tangible impact-working remotely with no mandatory onsite requirement.What you''ll be doing:* Support a programme of work focused on better managing content management across the department* Design and improve service experiences within a transformation environment* Engage with stakeholders to understand needs, align priorities, and communicate design decisions clearly* Bring service design thinking to complex problems, helping teams move from insight to actionable improvements* Contribute practical AI knowledge and/or experience to inform how services could be enhancedWhat you''ll bring:* Service design experience with a strong grounding in service-thinking and user-centred outcomes* Strong communication skills and confidence managing stakeholders across different groups* Ability to work effectively in complex transformation environments* UK National status, with a minimum of 5 years UK residency* AI knowledge and/or practical experienceIf you''re excited by the opportunity to improve content ..... full job details .....