Service Designer

Service Designer Bristol6-month contractPaying up to Circa £65p/h (Inside IR35)Please note - Due to the nature of the work, you''ll be required to hold a high level of UK Security ClearanceResponsibilities:Lead service design activities across Discovery, Alpha, Beta and Live. Produce service maps, journeys, blueprints, and end-to-end service models. Work collaboratively across multi-disciplinary teams to align user needs, business goals and technology constraints. Provide professional advice on service design approaches, risks and opportunities. Coordinate service design work to time, quality and business expectations. Facilitate workshops, co-design and decision-making forums. Support the development of service design practice and mentor junior team members. Essential Skills and ExperienceProven experience in end-to-end service design (DDaT). Ability to produce service artefacts at multiple levels (journeys - blueprints - ecosystems). Skilled in evidence-based design: insight synthesis, problem framing, prioritisation. Ability to influence stakeholders across engineering, product and policy domains. Experience coordinating service design delivery across phases and teamsDesirableExposure to operational service management (ITIL, SLAs, support models). Experience in defence, government or regulated environments. Working knowledge of adjacent roles (UR, BA, Product, Interaction Design). Experience in agile or SAFe delivery environments. Professional training/accreditation in ..... full job details .....