Service Design Manager

Service Design ManagerOur client is a leading global technology and consulting organisation, delivering innovative solutions and supporting critical business operations for customers around the world. The company operates across a diverse range of sectors, providing high-value technology services, systems integration, digital transformation, and managed services to public and private sector clients globally.Driven by a commitment to innovation, collaboration, trust, and forward-thinking technology, the organisation continues to grow its presence across the UK and is seeking additional resources to support a number of upcoming projects.The RoleThe Service Design Manager is responsible for defining and implementing the service design and service transition approach for a large-scale revenue collection and ticketing programme, ensuring that all changes are designed, assured, and transitioned into live service in a controlled and compliant manner.The role leads all service design activities related to the implementation of changes across the end-to-end service landscape, ensuring that processes, tools, organisational structures, and governance frameworks are in place to support efficient delivery across the full service lifecycle.The Service Design Manager ensures that all service design artefacts are complete, consistent, and compliant with internal standards and contractual requirements. Services must be designed to meet business objectives, operational needs, and service ..... full job details .....