Service Design Architect

Service Design ArchitectLocation: Home-based (flexible working considered)Salary: 60,000 - 62,500 per annum plus car allowance and up to 10k OTE The Role Our client is a managed services provider delivering cybersecurity, communications and connectivity solutions. For more than 20 years, they have supported UK organisations with reliable, scalable services designed around customer needs. They are recruiting a Service Design Architect to join their pre-sales function. The role is responsible for designing managed service solutions across monitoring, hardware and software support, service desk, remote management and service improvement. Working alongside sales and technical specialists, you will create solutions that are commercially viable, technically sound and aligned to customer requirements. This is a home-based role in a fast-moving environment. It offers the opportunity to work closely with senior stakeholders and play a central role in shaping service solutions for new and existing customers. Key responsibilities Evaluate customer requirements and design appropriate service solutionsSupport sales meetings and present proposals to technical teams and senior stakeholdersLead the design process and ensure solutions can be delivered effectivelyProduce documentation, proposals and commercial models for approvalManage risk, assumptions and service validation through to handover into operationsContribute to ongoing service development and cost modelling Skills and ..... full job details .....