Service Design and Transition Manager

Job Title: Service Design and Transition Manager Max rate: £500 per day Duration: 6 months Location: Telford (2 days per Week Onsite) Clearance required: SC Job Description:You will be involved in all aspects of Service Design and Transition across the clients teams involved with the Project Delivery process.The role aim is to assure delivery of first-class service components.SDandT processes provide support to the project delivery workstreams from start of project development life cycle through to live running.You will be responsible for carrying out assurance activities and the clients SDandT tasks and activities needed to ensure a successful and complete implementation.You will help the project delivery teams to proactively identify potential service risks and work with them to mitigate ongoing effects on Service provision.You will contribute to the SDandT Community receiving and giving education to other clients SDandT staff in Operational Best Practice, Patterns and StandardsRole objectives will be:-Development of Support Model and Diagrams for components being delivered by the client project teamsEnsure that client Application and Technical Support teams have the capabilities in place to deliver the client support modelAssess any implications related to business/service readiness and take necessary action to assure that all risks and implications for the client teams are managedCoordinate your own the clients SDandT tasks and activitiesEnsure that the clients support ..... full job details .....