Service Design and Transition Manager

Role Title: Service Design and Transition ManagerDuration: 6 month contractLocation: Telford, Hybrid 2/3 days onsiteRate: up to 493.76 p/d Umbrella inside IR35 Role purpose / summary You will be involved in all aspects of Service Design and Transition across Client teams involved with the Project Delivery process. The role aim is to assure delivery of first class service components. SDandT processes provide support to the project delivery workstreams from start of project development lifecycle through to live running. You will be responsible for carrying out assurance activities and client SDandT tasks and activities needed to ensure a successful and complete implementation. You will help the project delivery teams to proactively identify potential service risks and work with them to mitigate ongoing effects on Service provision. You will contribute to the SDandT Community receiving and giving education to other client SDandT staff in Operational Best Practice, Patterns and Standards Specifically, the role objectives will be: Development of Support Model and Diagrams for components being delivered by Client project teamsEnsure that client Application and Technical Support teams have the capabilities in place to deliver the client''s support modelAssess any implications related to business/service readiness and take necessary action to assure that all risks and implications for client teams are managedCoordinate your own client SDandT tasks and activitiesEnsure that the ..... full job details .....