https://jobs.co.uk/job/service-design-and-integration-lead-sanderson--50b4179e-68c1-4c0d-b8b2-b31fb6ddcb7b RSS feed for Service Design and Integration Lead at Sanderson. en-gb Tue, 02 Jun 2026 12:45:18 GMT https://jobs.co.uk/job/service-design-and-integration-lead-sanderson--50b4179e-68c1-4c0d-b8b2-b31fb6ddcb7b https://jobs.co.uk/job/service-design-and-integration-lead-sanderson--50b4179e-68c1-4c0d-b8b2-b31fb6ddcb7b Mon, 01 Jun 2026 11:51:28 GMT Location: Cumbria | Salary: 450.00-450.00 Daily | Type: Contract | IT Service Design Lead (Contract)Hybrid (2-4 days/month onsite)£500/day (Inside)6 MonthsWe''re looking for an experienced IT Service Design Lead to take ownership of service design across a complex, outsourced environment. This is a high-impact role focused on shaping and assuring end-to-end IT services delivered in partnership with a third-party provider.The role:Lead the design and implementation of IT service management processes.Define end-to-end service models across internal teams and third parties.Ensure outsourced providers deliver scalable, compliant service designs.Establish governance frameworks (SLAs, KPIs, OLAs) and service acceptance criteria.Support service transition into live operations and ongoing assurance.What we''re looking for:Proven experience in IT Service Design within outsourced / managed service environments.Strong ITIL knowledge and experience designing core service processes (Incident, Change, Problem, etc.)Experience working with and holding third-party providers accountable.Strong stakeholder management and ability to influence at senior level.Background in financial services or regulated environments is essential.Reasonable Adjustments:Respect and eq... Contract