https://jobs.co.uk/job/service-department-coordinator-work-wales--84cd28f0-76a3-4187-930e-65f7f8f680ed RSS feed for Service Department Coordinator at Work Wales. en-gb Fri, 07 Aug 2026 19:30:20 GMT https://jobs.co.uk/job/service-department-coordinator-work-wales--84cd28f0-76a3-4187-930e-65f7f8f680ed https://jobs.co.uk/job/service-department-coordinator-work-wales--84cd28f0-76a3-4187-930e-65f7f8f680ed Thu, 06 Aug 2026 23:00:00 GMT Location: Cardiff | Salary: Negotiable | Type: Permanent | Service Department Coordinator Cardiff -negotiable depending on experience We are looking for an organised, proactive and customer-focused Service Department Coordinator to join our client in Cardiff As the first point of contact for customers, you will play a key role in delivering exceptional customer service while supporting the day to day operation of the department. Working closely with the Service Manager and Management Team, you will coordinate activities, maintain accurate records and help ensure customers receive a professional and efficient service. The role Act as the first point of contact for customer enquiries, providing a professional and helpful service. Coordinate service appointments, customer visits, validations and exhibitions. Maintain accurate customer information within the CRM system. Support the Service Manager by resolving customer queries and gathering information for more complex requests. Prepare reports, documentation and administrative support for management, projects and tenders. Monitor company loan equipment and ensure accurate tracking. Assist with KPI reporting and help identify opportunities to improve departmental ... Permanent