https://jobs.co.uk/job/service-department-coordinator-work-wales--7b4d930e-894e-4aa4-920d-dd1dac72be9e RSS feed for Service Department Coordinator at Work Wales. en-gb Fri, 07 Aug 2026 22:55:50 GMT https://jobs.co.uk/job/service-department-coordinator-work-wales--7b4d930e-894e-4aa4-920d-dd1dac72be9e https://jobs.co.uk/job/service-department-coordinator-work-wales--7b4d930e-894e-4aa4-920d-dd1dac72be9e Fri, 07 Aug 2026 11:52:33 GMT Location: City | Salary: 10000-500000 Annual | Type: Permanent | Service Department Coordinator Cardiff negotiable depending on experience We are looking for an organised, proactive and customer-focused Service Department Coordinator to join our client in Cardiff As the first point of contact for customers, you will play a key role in delivering exceptional customer service while supporting the day to day operation of the department. Working closely with the Service Manager and Management Team, you will coordinate activities, maintain accurate records and help ensure customers receive a professional and efficient service. The role Act as the first point of contact for customer enquiries, providing a professional and helpful service. Coordinate service appointments, customer visits, validations and exhibitions. Maintain accurate customer information within the CRM system. Support the Service Manager by resolving customer queries and gathering information for more complex requests. Prepare reports, documentation and administrative support for management, projects and tenders. Monitor company loan equipment and ensure accurate tracking. Assist with KPI reporting and help identify opportunities to improve departmental processes and efficiency. En... Permanent