https://jobs.co.uk/job/service-delivery-planner-birmingham-reed--a83b8fa7-2f9d-49fd-be59-262df7b38aac RSS feed for Service Delivery Planner (Birmingham) at Reed. en-gb Sun, 26 Apr 2026 14:37:47 GMT https://jobs.co.uk/job/service-delivery-planner-birmingham-reed--a83b8fa7-2f9d-49fd-be59-262df7b38aac https://jobs.co.uk/job/service-delivery-planner-birmingham-reed--a83b8fa7-2f9d-49fd-be59-262df7b38aac Sat, 25 Apr 2026 11:55:23 GMT Location: Birmingham | Salary: 27500.00-27500.00 Annual | Type: Permanent | Service Delivery PlannerLocation: Birmingham (B33)Reports to: Service Desk ManagerSalary: £27,500Full-Time Permanent Office Based Are you a highly organised, customer-focused professional with a knack for scheduling and coordination? Do you thrive in a fast-paced service environment and enjoy making a real impact on operational efficiency? If so, we want to hear from you!We''re looking for a Service Delivery Co-ordinator to join our clients well known and growing business. In this role you will be supporting field engineers and ensuring exceptional service delivery across reactive, preventative, and remedial maintenance activities.What You''ll Be DoingCoordinating and scheduling engineer visits for planned and reactive maintenance.Acting as the first point of contact for customer queries and service requests.Maximising engineer utilisation and ensuring SLA compliance.Liaising with internal teams, subcontractors, and suppliers to deliver seamless service.Managing subcontractor bookings and raising orders in line with company procedures.Tracking job completion and ensuring accurate reporting across departments.Supporting national and key account customers with high-level service coor... Permanent