https://jobs.co.uk/job/service-delivery-manager-unit-operations-tria--2d1a6bbf-dd76-4873-976d-428285842482 RSS feed for Service Delivery Manager - Unit Operations at Tria. en-gb Fri, 12 Jun 2026 18:44:32 GMT https://jobs.co.uk/job/service-delivery-manager-unit-operations-tria--2d1a6bbf-dd76-4873-976d-428285842482 https://jobs.co.uk/job/service-delivery-manager-unit-operations-tria--2d1a6bbf-dd76-4873-976d-428285842482 Thu, 11 Jun 2026 23:00:00 GMT Location: London | Salary: Negotiable | Type: Permanent | Service Delivery Manager / Permanent Hybrid - 3 Days onsite in a London Office Salary - DOE + up to 20% Bonus We are partnering with a global, industry-leading organisation currently undergoing a significant period of transformation and growth. As part of this journey, we are looking to appoint an experienced Service Delivery Manager to take ownership of service performance across a defined region. This is a high-profile role where you will work closely with senior stakeholders and cross-functional teams to ensure the consistent delivery of high-quality, customer-focused services. A key part of this role is the ability to build strong relationships while also confidently challenging stakeholders where needed. Key responsibilities Own end-to-end service delivery across the region, ensuring SLAs and KPIs are met Act as the main point of contact for stakeholders, managing relationships and expectations Lead service reviews, reporting, and escalation management Work cross-functionally to resolve issues and improve service outcomes Provide constructive challenge and push back where necessary to maintain delivery focus Drive continuous improvement across processes ... Permanent