https://jobs.co.uk/job/service-delivery-manager-tiro-partners--11ac31a9-9248-41af-9bc7-58f144e09b5b RSS feed for Service Delivery Manager at Tiro Partners. en-gb Mon, 25 May 2026 11:12:00 GMT https://jobs.co.uk/job/service-delivery-manager-tiro-partners--11ac31a9-9248-41af-9bc7-58f144e09b5b https://jobs.co.uk/job/service-delivery-manager-tiro-partners--11ac31a9-9248-41af-9bc7-58f144e09b5b Tue, 19 May 2026 11:52:56 GMT Location: City | Salary: 80000.00-80000.00 Annual | Type: Permanent | Service Delivery / B2B / ITSM / Service Desk Role: Service Delivery Manager (B2B / ITSM / SaaS)Company: EcommerceLocation: London, HybridSalary: up to 90,000 basic + Bonus About YouYou are an experienced and proactive Service Delivery Manager who thrives in a fast-paced, high-growth environment. You bring a strategic mindset and a structured approach to organising internal support processes, with a strong focus on scaling operations for future growth.With excellent communication skills and a deep understanding of B2B and B2C environments, you are confident in optimising technical estates to support both internal teams and external partners, including white-label clients.About the RoleThis is a pivotal leadership role responsible for evolving both the technical estate and support function. While initially focused on enhancing internal service delivery, the primary objective is to build a scalable support framework that enables seamless onboarding and support for external B2B and white-label partners.You will play a key role in driving continuous improvement across service delivery, processes, and workflows, working closely with product teams, developers, and external vendors to ensu... Permanent