https://jobs.co.uk/job/service-delivery-manager-sanderson--8cee7f03-9480-4888-b35c-a8c2ddc70b5e RSS feed for Service Delivery Manager at Sanderson. en-gb Fri, 02 Oct 2026 17:45:11 GMT https://jobs.co.uk/job/service-delivery-manager-sanderson--8cee7f03-9480-4888-b35c-a8c2ddc70b5e https://jobs.co.uk/job/service-delivery-manager-sanderson--8cee7f03-9480-4888-b35c-a8c2ddc70b5e Fri, 02 Oct 2026 11:53:19 GMT Location: West Malling | Salary: 10000-500000 Annual | Type: Permanent | Service Delivery Manager Contract Length: 6 MonthsKent (2 days per week onsite)Excellent day rate offered!Umbrella engagement Our client is seeking an experienced Service Delivery Manager to join their Technology function on an initial 6-month contract. This is a stakeholder-facing role focused on ensuring the successful delivery of IT services to business users, driving service improvements, managing operational performance, and acting as a key escalation point across technology services. The successful candidate will be responsible for maintaining strong customer relationships, ensuring service levels are achieved, providing meaningful service reporting, and working closely with technical teams, suppliers, and business stakeholders to drive continual service improvement. Key Responsibilities Own end-to-end IT service delivery for designated business areas. Act as the primary escalation point for service-related issues, incidents and service requests. Ensure SLA performance is monitored, reported and continuously improved. Produce and present service reviews, management information and operational reporting. Build and maintain strong relationships with internal stakeholders and t... Permanent