https://jobs.co.uk/job/service-delivery-manager-proav-ltd--eda6268d-9051-4504-90ea-ef725b2ecb7a RSS feed for Service Delivery Manager at proAV Ltd. en-gb Fri, 02 Oct 2026 16:26:09 GMT https://jobs.co.uk/job/service-delivery-manager-proav-ltd--eda6268d-9051-4504-90ea-ef725b2ecb7a https://jobs.co.uk/job/service-delivery-manager-proav-ltd--eda6268d-9051-4504-90ea-ef725b2ecb7a Fri, 02 Oct 2026 11:52:57 GMT Location: London | Salary: 10000-500000 Annual | Type: Permanent | ole Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Service Delivery Manager to be a key part of our Egham team, representing proAV, taking full responsibility for ensuring the successful delivery of contracted services to clients, meeting agreed SLAs, maintaining high levels of customer satisfaction, and driving continual service improvement. The role involves close collaboration with internal teams, suppliers, and clients to ensure service excellence, operational efficiency, and commercial success. This is an exciting opportunity for an exceptional, talented Service Delivery Manager to join an established operation to help shape the future of our customer success operations. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Service Operations and Performance: Oversee day-to-day service delivery for assigned client accounts, ensuring SLA and KPI compliance. Coordinate with helpdesk, VNOC, onsite engineers, and vendors to ensure timely resolution of service issue... Permanent