Service Delivery Manager

As Service Manager, you’ll take operational leadership for services within your directorate, ensuring they run efficiently, perform to a high standard, and continue to meet the evolving needs of our patients and communities. You’ll lead the delivery of key service improvements, manage performance, and oversee the successful mobilisation of new projects and programmes. Crucially, you’ll also provide inspiring day-to-day leadership, fostering a supportive, inclusive and high-performing culture within your team.

OverviewWe are seeking a confident and capable leader with a track record of operational excellence, preferably in a healthcare setting. You’ll be strategic and solution-focused, but also ready to roll up your sleeves to get things done.

Responsibilities

Strong leadership and service management experience

Proven ability to deliver performance, quality and financial targets

Excellent project management and change delivery skills

A collaborative, values-led approach to leading teams and services

Passion for delivering care that is truly person-centred, responsive, and high-quality

As Nimbuscare enters an exciting new chapter in its journey, we are seeking an exceptional Service Manager to help shape the future of high-quality, patient-centred care across York and North Yorkshire. This is a unique opportunity to step into a visible, high-impact leadership role within one of the region’s most forward-thinking healthcare organisations. You’ll be part of a dynamic, values-led team committed to innovation, collaboration, and excellence.

About NimbuscareNimbuscare is one of the largest at-scale providers of primary care in the North of England, caring for more than 250,000 patients across our 11 Member GP Practices. We work collaboratively across the York area delivering new, innovative and sustainable health care services. As leaders in local care, our goal is to work together across the health and care system to improve the health, wellbeing and experience of our patients.

Benefits and flexible working

Flexible working: A range of flexible working arrangements are available to support work-life balance

NHS Pension Scheme

Funded Eye-Tests for eligible employees

24/7 confidential support via Care First

Zest Employee Assistance Programme

Access to a dedicated Health and Wellbeing Team

Learning and Development Opportunities

Discount Schemes: Access to a range of national and local retail discounts and staff discount on Nimbuscare’s non-NHS services

Nimbuscare is at the forefront of integrated, place-based healthcare. As we evolve, we need ambitious, purpose-driven leaders to help us make a real difference. In return, you’ll gain the opportunity to grow, shape services at scale, and work in a fast-paced environment where your contribution ..... full job details .....